The a live agent cant. They can remember actions users have taken on your site during their previous visit and reengage them with a personaliz message when they return. Its an effective technique for following up with cart abandoners or other interest but not yet convert website visitors. chatbot example engaging returning visitors where returning visitors are greet with a welcome message. This conversation starter encourages visitors to click on the chat button and interact with a chatbot. As the conversation evolves users learn the key product features can chat with a sales rep and access an ucational guide via email. .
Answering FAQs FAQ chatbots answer
Website visitors questions without the long wait times. There are two ways to do this. Brands either prepare answers to be trigger via Afghanistan WhatsApp Number List rulebas automation or use conversational AI chatbots. Capable of answering only a limit number of questions rulebas chatbots resolve fewer queries than AI bots. However contrary to AI chatbots they provide more precise answers and dont misinterpret questions. Thats why most companies still go for rulebas chatbots to answer customers FAQs. chatbot example FAQ GOL Airlines has a bot to answer questions about Covid regulations flight status checkin information and other things people may ne to know before their flight.
This is a basic rule bas bot
That captures information from the companys help center. This simple FAQ chatbot saves time for GOLs customer support team and lets Canada Phone Number them focus on more complex customer queries. . Order Tracking Another timesaving function of chatbots is order tracking. Ecommerce brands set up shipping tracking chatbots to reply to repetitive customer queries like Where is my order and Why havent I receiv my package yet It can either be a realtime order tracking bot or just a basic chatbot that estimates package delivery bas on the information provid by customers. chatbot example order tracking Currys uses a simple.
