The to enable the messenger button on your business account. enable chat widget in facebook for business Now you can go to the Inbox tab and manage all your Messenger conversations from there. facebook messenger inbox Step Set up automated messaging tools Before you start handling conversations its worth spending time setting up helpful Messenger tools. Facebook allows businesses to automate a large part of chat interactions with conversation starters instant replies frequently asked questions and away messages. All of these are accessible in the Meta Business Suite. Make sure to use each of the automated business messaging tools offered by
Facebook Instant reply
Let customers know youve received their message and will reply to it within a certain time frame. Away messages Reply to your customers with Bulgaria WhatsApp Number List an automated away message outside of working hours. Frequently asked questions Suggest questions people often ask and then provide automated replies to resolve customer queries without human intervention. a personalized message when they use specific hashtags in a comment section on your business page. This feature is great for promptly addressing negative customer experiences. Contact information Provide your businesss contact information with an automated message anytime a visitor asks.
Location Set up automated
Responses to promptly reply to messages asking about the companys location. Hours Create automated messages for customers asking Malaysia Phone Number about your business hours. Job application received Send instant messages to candidates who apply to job openings you post on Facebook. Custom automated responses Create custom scenarios for any keywords you want. facebook messenger automation responses Step Embed Messenger on your website Offering a chat box on your Facebook business page is great but its not enough for a seamless customer experience. To integrate your Messenger experience directly into your website you need to install Facebooks Chat Plugin. You can go for a standard codebased implementation.
